How to use online reputation management to streamline the customer experience A win-win for company and customer

How to use online reputation management to streamline the customer experience A win-win for company and customer

It’s 12:30 on a Saturday afternoon. The Thompsons have just driven three hours to the Mountain Magic family resort, famous for its treetop zip lines and enormous indoor waterpark. Despite their excitement, Mom and Dad are on edge. The kids are hungry. The check-in line winds through the lobby and out the door. “The computers were down,” the other waiting…

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Content Removal on Facebook A Basic Guide to Facebook’s Community Guidlines

Content Removal on Facebook A Basic Guide to Facebook’s Community Guidlines

Facebook as a Social Media Platform Facebook has been the pioneer of social media for years and has changed its terms of service to match the constantly changing social media landscape. Throughout the years, Facebook has increased its social media presence and become a technological mogul. Although the app has brought entertainment and unity to millions of Facebook users, the…

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Facebook Terms of Service Update: 3 Key Takeaways

Facebook Terms of Service Update: 3 Key Takeaways

Last Thursday marked the tenth anniversary of the release of “The Social Network,” a biographical drama whose plot revolves around Mark Zuckerberg and his role in creating Facebook, the second most visited website in the world. With more than 2.7 billion active users, Facebook continues to dominate the social media landscape nearly 17 years after its founding. That being said,…

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